CrownPlay Casino believes gaming should always remain a source of entertainment, never a cause of distress. We provide a comprehensive suite of player protection tools and partner with leading Australian support organisations to ensure help is always accessible.
Every player can configure the following controls directly from their account dashboard: deposit limits (daily, weekly or monthly), loss limits, wager limits, session duration reminders and reality checks that display time elapsed and current balance at regular intervals.
If you need a break, CrownPlay Casino offers cooling-off periods of 24 hours, 7 days or 30 days during which your account is temporarily suspended. For longer breaks, our self-exclusion programme allows you to block access for 6 months, 12 months or permanently. Self-exclusion requests are processed immediately and cannot be reversed during the selected period.
We proudly partner with the following Australian organisations:
Gambling Help Online: 1800 858 858 or visit www.gamblinghelponline.org.au — free, confidential support available 24/7.
Lifeline Australia: 13 11 14 — crisis support and suicide prevention.
BetStop – National Self-Exclusion Register: A government-operated register allowing you to exclude yourself from all licensed Australian wagering services simultaneously.
CrownPlay Casino strictly prohibits access by anyone under 18 years of age. Identity verification procedures are mandatory before the first withdrawal, and we reserve the right to request documentation at any stage if underage gambling is suspected. Accounts found to belong to minors are immediately closed and all funds returned.